Support
Contact us
Write to info@hao2learn.com and we will get back to you, usually within two working days. It helps to tell us the email address of your hao2learn account, what you were trying to do, and, if something went wrong in ChatGPT, the prompt you used and the message you saw.
hao2learn is run by Maae & Spirek GbR, Mozartstr. 32, 22880 Wedel, Germany (see the legal notice).
hao2learn for Teachers in ChatGPT
The hao2learn for Teachers plugin lets you plan Mandarin lessons, build worksheets with interactive exercises, run live lessons and read your students' results by chatting with ChatGPT. Everything it creates is saved in your hao2learn account, where you can keep editing it on the website.
How do I connect it?
Add hao2learn for Teachers from the plugin directory in ChatGPT. The first time you use it, ChatGPT sends you to hao2learn to sign in and shows you what the plugin will be able to do. Select Allow and you are returned to ChatGPT. If you do not have an account yet, you can create one here.
What can it access?
Only your own hao2learn documents, folders, lessons and the answers your students submitted to them. It cannot see other teachers' documents. It reads your students' answers only when you ask for lesson results in the chat. Details are in our privacy policy.
Sign-in fails or ChatGPT keeps asking me to connect
Make sure you sign in with the same email address you use on hao2learn.com. If it still fails, disconnect the plugin in ChatGPT, connect it again, and start a new chat. If that does not help, write to us with the time it happened and the error you saw.
I reached a daily limit
To keep the service fast and fair for everyone, the plugin limits how many documents, live lessons, generated pictures and recordings each teacher can create per day, and how many changes can be made per hour. Limits reset automatically; the message in the chat tells you which one you reached. Everything you already made stays in your account.
How do I disconnect it?
Remove or disconnect hao2learn for Teachers in ChatGPT's plugin settings. ChatGPT then stops sending requests to hao2learn. Your documents stay in your hao2learn account. If you also want us to revoke the access ChatGPT was granted, or to delete your account and its data, write to info@hao2learn.com.
Using hao2learn on the website
The guide explains how to build documents with text, audio, pictures and exercises, share them with your class and run lessons.